Summary
MMS (Multimedia Messaging Service) is now available to AT&T customers on the following iPhone models*:
- iPhone 3G
- iPhone 3GS
Follow the steps in this article to update your iPhone and enable MMS.
* MMS is not available on the original iPhone. Original iPhone owners: you can still view MMS messages you receive using the View my message website.
Products Affected
iPhone 3G, iPhone 3GS
AT&T MMS requires iPhone OS 3.1 and
a carrier settings update. Use these steps to update your iPhone to the
latest iPhone OS and carrier settings:
- Make sure that you have a working Internet connection on your computer and that you are using iTunes 8.2 or later.
- Connect iPhone to the computer and open iTunes.
- Select your iPhone in the Devices list and click "Check for Update".
- Update to iPhone OS 3.1 if prompted to do so.
- Click "Update Settings" when prompted.
![[Update Settings Screenshot]](http://km.support.apple.com/library/APPLE/SECRET_PRODUCTS/S_PROJECT_13/HT3880/HT3880_1.png)
- When the update is complete, you will see the following screen:
![[Update Successful Screenshot]](http://km.support.apple.com/library/APPLE/SECRET_PRODUCTS/S_PROJECT_13/HT3880/HT3880_2.png)
- Restart your iPhone.
- Hold
the power button until "slide to power off" appears. Slide to power off
your device. When it is off, press the power button to turn it back on.
- Hold
After iPhone restarts, verify MMS is active by creating a new text
message. You should see the camera icon to the left of the text field:
![[Text Field Screenshot]](http://km.support.apple.com/library/APPLE/SECRET_PRODUCTS/S_PROJECT_13/HT3880/HT3880_3.png){kind=small}
For more information on using MMS, see the iPhone User Guide.
Additional Information
If you are unable to use MMS after following the above steps:
- Disconnect and reconnect your iPhone and try again.
- Verify that you are using iPhone OS 3.1 or later.
- See iPhone 3G: Troubleshooting MMS for assistance.
- If the issue persists, contact AT&T.
