HP Enterprise Services announced Sony Ericsson Mobile
Communications has signed a five-year technology outsourcing services
agreement designed to reduce costs and further increase flexibility
with a standardized technology environment.
Under the new agreement, HP will provide infrastructure management services that include Sony Ericsson’s global
serverstorage environments. Additionally, HP will continue to provide global
service desk for employee technology and application support. HP also will continue to
host and operate Sony Ericsson’s SAP enterprise landscape and databases.
HP will deliver these services from a combination of Sony Ericsson locations and HP global delivery centers.
“Mobile communication customers expect a constant stream of
innovative products and services and the best possible customer
experience,” said Bill Thomas, senior vice president and general
manager, Europe, Middle East and Africa region, HP Enterprise Services.
“Our long relationship with Sony Ericsson, deep communications industry
expertise and broad scale serve as a foundation to deliver solutions
that help Sony Ericsson achieve faster time to market for new products
and services and support its global growth.”
This contract builds upon HP’s long-term relationship with Sony
Ericsson. Under separate agreements, HP also provides hardware,
software and business process outsourcing services to the company.HP Enterprise Services is the recently announced brand name for Electronic Data Systems, LLC.