HP Enterprise Services today announced that Ahold, an international
group of leading supermarket companies based in the United States and
Europe, has extended its existing relationship with HP by signing a new
seven-year infrastructure and applications services agreement.
The contract extension is designed to reduce the complexity and improve the efficiency of Ahold’s technology environment.
“Success in today’s global retailing market requires more
than retailing knowledge – it requires a flexible technology foundation
to optimize operations, innovate, serve customers and support company
growth,” said Mike Klaus, vice president and general manager, Consumer
and Transportation Industries, HP Enterprise Services. “Extending our
relationship will help Ahold further improve the technology services
that support its continued business success."
Under the terms of the agreement, HP will continue to
provide management and support services for Ahold’s global data center
environment, which includes mainframes, servers and storage. In addition, HP will implement HP Business Service Automation to make server and storage capabilities more robust and more highly available. Ahold will use HP ProLiant rack servers, HP StorageWorks XP Disk Arrays as well as HP ProCurve 2610 and 5412 switches.
HP also will provide network
services for Ahold’s extensive network that connects its supply chain
and distribution with its 3,000 stores, warehouses and office locations
across Europe and the United States.
Ahold’s workplace computing environment for more than
200,000 Ahold associates in Europe and the United States will continue
to be managed by HP. The services include a full suite of workplace
services across its store and office environments including service desk and site support services. HP also will migrate Ahold employees to HP hardware including HP EliteBook 2500, 6900 and 8500 series notebooks and HP dx2400, dc5800, dc7900 series Business Desktops.
In the United States, HP will provide applications management for a wide range of Ahold’s critical business and administrative applications.
HP will deliver these services to Ahold primarily from
sites in Argentina, Belgium, Germany, India, Malaysia, The Netherlands,
Spain and the United States that are part of the HP Best Shore® global delivery network.
HP Enterprise Services is the recently announced brand name for Electronic Data Systems, LLC.