Cisco and Safaricom Collaborate to Transform Business Communications

Cisco announced that it has joined forces with Safaricom,
Kenya’s leading provider of converged communication solutions, which
becomes the first service provider to launch managed services
based on Cisco solutions in the East African market. An official
ceremony to mark the collaboration held in Nairobi on the 2nd December
2009, was attended by Michael Joseph, CEO of Safaricom, and Yvon Le
Roux, vice president for Cisco’s Africa Levant region. Safaricom will
be  launching several managed service offerings based on Cisco
solutions, the first being a ‘Managed Office in a Box’  a solution that
includes connectivity, conferencing and collaboration tools, security,
and  a virtual private network (VPN).  The connected office solution
will allow companies of all sizes to take advantage of Safaricom’s
communications expertise to access highly secure site-to-site
Internet-based communications; collaborate more effectively to offer
better services to their customers; share ideas and intelligence and
save costs.  

Highlights / Key Facts:

  • The demand for managed services in the information technology (IT)
    market within in Kenya and globally is growing as companies strive to
    streamline their IT costs. Safaricom will be the first service provider
    in East Africa to launch a managed services offering based on Cisco
    solutions and will use it as a way to differentiate its business
  • Cisco provides managed services solutions as a way for its partners
    to differentiate themselves in the marketplace. It helps companies
    envision, build, and market a new generation of value-added managed
    services delivered over an extensible, efficient Internet Protocol (IP)
    infrastructure. The innovative managed services that Cisco offers can
    help partners capture new revenue streams and expand into different
    managed services markets.
  • Cisco’s managed services offering will provide Safaricom’s customers with:
    • A complete end-to-end solution built and tailored to meet their
      individual business needs and get the benefit of better service support.
    • Solutions that are easy to purchase, manage and upgrade
    • A solution that takes away the hassle allowing customers to concentrate on running their day- to- day businesses
    • Increased productivity to help manage costs and ultimately increase the profitability of their businesses.
  • The breadth of the Cisco managed services technology offering helps
    to deliver a unique market opportunity for its partners. The IP service
    will be delivered through Safaricom’s wired and wireless local area
    networks (LANs) with integrated security features. Once the IP service
    is in place, Safaricom will be able to deliver the technologies with
    the most apparent business return, including IP communications,
    telepresence, application-aware data center services and other


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