Stop error messages in Win 7 & in system with large SATA hard disk

Consider the following scenario:

  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • The computer has a Serial Advanced Technology Attachment (SATA) hard disk.
  • The size of the SATA hard disk is large. For example, the size of the SATA hard disk is 1 terabyte (TB).
  • You put the computer into the Sleep state or into the Hibernate state.
  • You try to resume the computer.

In this scenario, you receive one of the following Stop error messages:

  • STOP 0x0000007A
  • STOP 0x00000077
  • STOP 0x000000F4

Cause
When you resume a computer, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. However, a large SATA hard disk may take longer than 10 seconds to be ready. In this situation, the resume operation times out.

Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Prerequisites
To apply this hotfix, your computer must be running Windows 7 or Windows Server 2008 R2.
Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.

File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you resume a computer that has a large SATA hard disk

APPLIES TO

  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Datacenter without Hyper-V
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Enterprise without Hyper-V
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Standard without Hyper-V

Click here to download the Hotfix

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