Oracle Launches CRM On Demand Release 17

New Forecasting and Analytics Drive Value and Maximize Productivity

News Facts

  • Oracle CRM On Demand Release 17, the latest release of
    Oracle’s industry-leading on demand service that continues Oracle’s commitment
    to CRM innovation, introduces extensive forecasting and analytics capabilities
    to gain more actionable insight and increase productivity.
  • New forecasting capabilities in Oracle CRM On Demand
    Release 17 include flexible fiscal calendars for more productive business
    operations, the ability to perform both revenue and product quantity
    forecasting, and real-time information comparisons against current and
    historical forecasts for proactive pipeline management.
  • To increase sales productivity, Oracle CRM On Demand
    Release 17 introduces usability enhancements and a newly redesigned user
    interface that enables sales teams to resize it to their preference, quickly
    navigate to relevant information with the new Head-Up Display, better manage
    lists, and customize field labels in Oracle Mobile Sales Assistant.
  • Oracle CRM On Demand Release 17 maximizes pipeline
    management with automated time-based workflows to manage sales, marketing,
    service and channels, while enabling accelerated time-to-value and accurate and
    timely updates.
  • Oracle CRM On Demand helps reduce administration time
    through automated migration and data loader tools, including Oracle Migration
    Tool On Demand to migrate customizations from one environment to another and the
    Oracle Data Loader On Demand to create, update and delete massive data volumes.
  • Extended Partner Relationship Management functionality in
    Oracle CRM On Demand Release 17 facilitates further partner success with new
    support of partner-delegated administration and analytics for deal registration,
    funding, pipeline and more.
  • Oracle CRM On Demand Release 17 provides additional
    language support for Brazilian Portuguese and Norwegian, in addition to the 18
    currently supported languages and multi-currency capabilities that improve user
    efficiency and information quality with the ability to work in a native
  • Oracle CRM On Demand Life Sciences Edition delivers
    unique capabilities for rapid sales presentations plus simplified sample
    management and reporting. As a result, pharmaceutical companies can make every
    interaction count, reduce costs, increase distribution, and deploy everywhere.
    The Oracle CRM On Demand Life Sciences Edition offline client is both sales
    representative and customer facing.

Supporting Quotes

  • "When debating a new CRM system or an upgrade, the core
    question asked in many organizations today simply comes down to this: ‘When will
    we see the payback?’" said Robert P. Mahowald, Vice President, IDC. "While the
    business value of CRM is undeniable, when it’s deployed as a
    software-as-a-service offering customers see quick value for their investment,
    and built-in predictability. A hosted CRM service that provides proven sales
    team productivity, analytics and out-of-the-box, industry-ready applications,
    will have most users supplying the answer to their own question: ‘right now.’"
  • “Oracle continues to innovate and provide customers with
    the best value and the most powerful and complete, best-of-breed CRM on demand
    service,” said Oracle President Charles Phillips. “The new Oracle CRM On Demand
    Release 17 will help customers gain more actionable insight, increase sales
    productivity and achieve cost-savings, and showcases how Oracle solves
    organizations’ essential requirements to advance business opportunities and


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