Goodwill Industries Expand Free Consumer Recycling Program to Include Microsoft Products

Reconnect – a partnership between Dell and Goodwill Industries International that lets consumers drop off used computers for no-cost recycling is getting its game on with support from Microsoft.

Dell and Goodwill announced today that in addition to collecting PCs and computer accessories, the 1,900-plus Goodwill locations participating in Reconnect will now for the first time collect Microsoft entertainment products including Xbox, Zune and accompanying accessories for free recycling. With its commitment and contributions to Reconnect, Microsoft joins Dell’s efforts to make electronics recycling free and convenient for consumers.

“The world consumes more electronic products every year, so it’s important to dispose of or recycle these items responsibly,” said Brian Tobey, Corporate Vice President at Microsoft. “Recycling of our consumer hardware products is a major part of Microsoft’s commitment to minimizing our environmental impact and that of our customers. The Reconnect program helps consumers easily and properly recycle these products at the end of their use, and our effort to strengthen and expand this program is a natural extension of our commitment to environmental sustainability.”

Launched in 2004, Reconnect has diverted more than 96 million pounds of e-waste from landfills and created about 250 “green jobs,” with Goodwill employees managing the collection and disassembly of the equipment. Donated equipment meeting Reconnect’s criteria are resold, and devices needing repair are either refurbished or broken down into parts to be recycled by Dell partners. The program supports Goodwill’s job training programs, employment placement services and other community-based programs for people who have disabilities, lack education or job experience, or face other challenges to finding employment.

“Electronics recycling needs more awareness and more industry participation,” said Mike Watson, Senior Manager of Dell Global Recycling Services. “The Reconnect program exemplifies what sustainability practices can mean to our communities – extended life for technology and a successful life for our citizens. We’re glad to have Microsoft’s support.”

For a list of participating Goodwill locations and complete list of qualifying products, visit



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