Utilities Worldwide Succeed with Oracle Utilities Applications.
News Facts:
- More than 100 utilities worldwide selected or implemented Oracle Utilities applications in fiscal year 2010 to respond to environmental imperatives, adapt to changing business conditions, meet and exceed customer expectations, implement smart grid components and address operational issues.
- For example, Honolulu Board of Water Supply (HBWS), which serves the Hawaiian island of Oahu and manages water billing for Oahu’s Department of Environmental Services and the counties of Maui and Kauai, selected Oracle Utilities Customer Care and Billing to replace its legacy customer information system (CIS). HBWS chose Oracle to replace a homegrown system that had reached the end of its supportable service life, to enhance integration with other core systems and increase functionality.
- Additional customers who have recently selected or implemented Oracle Utilities applications include: Acea Distribuzione, California Water Service Company, Denver Water, EDF, Enersource Hydro Mississauga Inc., Modesto Irrigation District, Rappahannock Electric Cooperative, San Francisco Public Utilities Commission, Total Infrastructure Gas France, Visayan Electric Company and Western Power.
Supporting Quotes:
- “We selected Oracle Utilities Customer Care and Billing to provide better flexibility in managing customer billing and to migrate from a platform that is no longer supportable,” said Brian McKee, chief information officer, Honolulu Board of Water Supply.
- “Utilities today are focused on managing operations agilely and providing customers with actionable information about their energy use. Oracle’s broad offering enables both immediate benefits and an easier transition to a full smart grid architecture in the future. Our recent traction in the industry illustrates the solid value we bring to our customers,” said Stephan Scholl, senior vice president and general manager, Oracle Utilities.
