Reaffirms commitment to develop services capabilities in India.
Alcatel-Lucent today announced it has opened a new regional delivery center (RDC) in Bangalore.
Alcatel-Lucent’s new RDC provides services to manage, operate and maintain multi-vendor fixed and mobile telecommunications networks based in India or anywhere around the world. This is the first center of its kind for the company in the Asia Pacific region, and the fourth in the world. Alcatel-Lucent’s other RDCs are located in the United States, Poland and Romania.
“Alcatel-Lucent is committed to developing India as a hub for services excellence, and today we are taking another major step forward on this path,” said Vivek Mohan, President, Services, for Alcatel-Lucent. “Our new center houses sophisticated systems, equipment and personnel to manage our customers’ network operations so they can concentrate on their core business, while reducing operating expenses and increasing network quality.”
The Bangalore center is already operational and providing round-the-clock services for more than 10 Alcatel-Lucent customers. The center is comprised of 8,000 square feet and is staffed with more than 100 network operations specialists.
The Bangalore RDC builds on Alcatel-Lucent’s 15-plus years of network operations services expertise. The company currently manages more than 90 networks supporting more than 220 million subscribers worldwide. Major service providers around the world which rely on Alcatel-Lucent for network operations, network integration, multi-vendor maintenance, network outsourcing, applications integration and IP network transformation include AT&T, Bharti Airtel, BT Global Services, Reliance Communications and Vivacom.