Assistance PSA for Microsoft Dynamics CRM 2011 Launched by Assistance Software

Assistance Software, a leading vendor of solutions for the professional services industry, announced today that they will launch a new flagship product Assistance PSA for Microsoft Dynamics CRM(TM). Assistance PSA is based on the Microsoft Dynamics CRM xRMapplication development framework and will extend standard CRM functionality with project management, resource planning, time and expense registration and invoice capabilities and Microsoft SharePoint.

Intended for the modern knowledge worker, this complete system streamlines the front office business processes, connects the various divisions of an organization and integrates all relevant information – from CRM to project management. While many of today’s professional services applications require firms to learn new processes and change the way they do business, Assistance Software has worked closely with Microsoft to streamline project and practice management from first contact to contract to delivery. Its clients around the world appreciate the simple elegance of their solutions, which provide them with a rich set of features but are still easy and quick to install and deploy.

According to Martijn van der Hoeden, Assistance Software CEO, “Through the collaboration with Microsoft we can effectivelytarget the professional servicesindustry with local support from our worldwide partner network.Assistance PSA for Microsoft Dynamics CRM is an extension on Microsoft Dynamics CRM to provide Professional Services project management and time sheet and expense capabilities. The combination of the Dynamics CRM platform with Assistance PSA is unique and is created for the information worker of today! Furthermore we provide a unique integration with Microsoft Outlook for easy and very user friendly time sheet registration. Assistance PSA for Microsoft Dynamics CRM is developed on the newest version of Dynamics CRM and will support multiple deployment options – on-premises, SaaS and later on Microsoft Dynamics CRM Online.”

“Our partners play a critical role in delivering specialized solutions for our customers,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “Assistance Software is an example of a partner that is utilizing the power and flexibility offered by Microsoft Dynamics CRM to meet the specific needs of our customers and help them be more productive.”


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