Craig Barrett, the chief executive of Intel Corp., has called on employees to focus on “actions and attitudes” to halt a string of product delays and manufacturing problems that have frustrated the world’s largest chip maker.
In an open letter sent last week to the company’s 80,000 workers, Barrett said that there was no excuse for the recent problems, and said he had spoken “bluntly and directly” with senior managers about the need to improve performance.”In the end reasons don’t matter because the result is less-satisfied customers and a less-successful Intel,” Barrett wrote in his letter, dated July 21.
For a company with a renowned culture of engineering prowess and an industry-leading budget for maintaining the world’s most advanced microchip factories, Intel has faced an especially bumpy year.In January, Intel delayed the roll-out of its new line of microprocessors for notebook computers for a few months after finding problems with the chip.
In June, Intel announced it was recalling a much-hyped chip called Grantsdale, which offered new features for desktop computers, after finding a flaw in the chip that could lead computers to malfunction. That recall cost Intel $38 million.
News source: Reuters