Belkin International, Inc., today initiated a voluntary global product recall of its TuneBase Direct with Hands-Free, TuneBase FM with Hands-Free, and TuneBase FM with ClearScan (model numbers listed below).
Belkin has identified that a component of the TuneBase, the washer, may cause an electrical short circuit when plugged into a vehicle’s cigarette lighter adapter. The washer is a circular, black, plastic unit situated at the tip of the TuneBase’s cigarette lighter adapter. After a rigorous investigation, Belkin has determined that under certain conditions of heat, humidity, and prolonged periods of power-on (e.g., when the TuneBase is left plugged in overnight), some units with the washer have shown potential to smoke or pose a risk of fire.
While we believe this issue may be isolated to a limited number of units produced with this washer, Belkin places the safety of our consumers ahead of all other considerations and is recalling all TuneBase products purchased by consumers on or after April 1, 2009.
No reports of personal injury have been reported as a result of these TuneBase devices.
Belkin is working diligently with its retail partners to remove all affected products from store shelves globally. Belkin has also notified the Consumer Product Safety Commission of this matter.
WHAT TO DO IF YOU OWN A TUNEBASE PURCHASED ON OR AFTER APRIL 1, 2009:
- Stop using the product immediately
- Contact Belkin to participate in its TuneBase exchange program that will provide eligible customers with a TuneBase replacement, free of charge
- Visit the official site.
- Customers without Internet access can call 888-262-1020
WHAT TO DO IF YOU OWN A TUNEBASE PURCHASED PRIOR TO APRIL 1, 2009:
- No action is required. Your product is not affected by this recall.
Depending on the region in which they were purchased, the affected TuneBases are known by the following model numbers (located on the back of the product):