AT&T Delivers Improved Wireless Network to provide Customers with Enhanced Voice Calling Experience

AT&T today released Charleston/Huntington network investment and expansion details that have contributed to customers benefiting from the nation’s fastest 3G network and an unsurpassed low local dropped call rate – one of the most common measures of wireless performance – according to drive test data collected by third-party independent wireless engineering firm Global Wireless Solutions (GWS).

"AT&T is committed to providing our customers with the very best possible network experience to complement our line-up of the most popular wireless devices that is unmatched in the industry," said AT&T Erika K. Thompson-Kemp, Vice President and General Manager for AT&T in West Virginia and Virginia. "Since 2007 through the third quarter of 2009 we have invested approximately $20 million in the Charleston/Huntington area network to advance our goal of providing customers with a wireless experience that is second to none."

J. Michael Schweder, President, AT&T Mid-Atlantic region added: "Our ongoing private investments will further enhance our mobile broadband network in the state, helping fuel economic growth and enabling our customers in West Virginia to access the content, applications and services that matter most to them."

More than twice the number of smartphone customers have chosen AT&T over its nearest competitor. AT&T is investing billions of dollars in its wireless network companywide in 2009 alone. Local area network enhancements include initiatives to improve speed, capacity and coverage.

AT&T 2009 network enhancements in the Charleston/Huntington region to date include:

    * Deployed 58 new circuits and added one new Radio Network Controller – network management equipment that significantly increased network capacity; and
    * Activated 16 new cell sites; expanded 3G service to four sites and optimized others through modifications.

In 2010, AT&T plans to roll out even faster 3G speeds in 25 of the top 30 markets with deployment of HSPA 7.2. This technology doubles the theoretical peak speed of today’s 3G network. As with all wireless connections, typical real-world speeds will be less than the theoretical maximum, and will vary based on a number of factors. AT&T is currently planning for field trials of next generation LTE wireless technology. AT&T expects LTE field trials to begin next year, with deployment beginning in 2011, which is when manufacturers expect a wide variety of compatible devices to be available.

As part of AT&T’s ongoing commitment to deliver the best possible wireless experience, AT&T recently announced the launch of AT&T Mark the Spot, an iPhone app that enables customers to quickly and easily provide feedback on AT&T network performance in a specific location. The new AT&T Mark the Spot app adds to AT&T’s existing network performance data to further fine-tune network investment planning and prioritization moving forward. The app, available today as a free download via the iTunes App Store, enables users to provide valuable feedback with as little as two button clicks.

The latest GWS data confirms a national dropped call rate of only 1.32 percent and that AT&T has the nation’s fastest 3G network.

Along with AT&T tracking to invest between $17 billion and $18 billion this year – billions of which is dedicated to its wireless network – these metrics demonstrate that AT&T’s investments are paying off for customers.

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.


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