Hilton Worldwide Advances Collaboration With Microsoft

Hilton Worldwide adopts Microsoft workplace platforms to help enhance team member productivity and embrace corporate social media tools.

Hilton Worldwide today announced that it is adopting Microsoft Corp.’s collaboration and productivity tools as part of the company’s Innovation Collaborative initiative. Under the terms of this new agreement, Hilton Worldwide will deploy Microsoft SharePoint 2010, Microsoft Office Communications Server, Microsoft Office 2010 and Windows 7 to its employees and business partners at more than 3,600 properties around the world.

“Microsoft truly understands the ‘workplace of the future’ and is uniquely positioned to deliver on that vision through its collaboration solutions,” said Robert Webb, Hilton Worldwide’s chief information officer. “These technologies remove communications barriers across our global enterprise, allow for a recommitment to a common platform and provide a renewed focus on our core mission to deliver the best possible experience for our guests.”

With this agreement, Microsoft becomes a founding member of the Hilton Worldwide Innovation Collaborative. Through the Innovation Collaborative, Hilton Worldwide is joining with world-class technology providers to maintain its position as a leader in hospitality technology.

“Our goal is to help Hilton Worldwide focus on what it does best — providing the highest level of guest experience and satisfaction,” said Robert Youngjohns, president of North America Sales and Marketing at Microsoft. “Using Microsoft’s productivity and collaboration tools, Hilton Worldwide’s employees will benefit from having better access to information, the ability to quickly and easily locate subject matter experts, and improved collaboration and information sharing among geographically dispersed work teams. This will empower them to adapt and improve the guest experience and maintain brand loyalty.”

Built upon Hilton Worldwide’s long-standing relationship with Microsoft, the new tools also represent the company’s deep commitment to a socially connected and innovative workplace. Hilton is also leveraging Microsoft SQL Server and Visual Studio to power the OnQ property management suite of products servicing guests worldwide.



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